One of our biggest strengths is the quality of our staff. Directors Nigel Stones and Phil Young have worked in the estate agency industry for more than 25 years combined. Together with a long established team including Jo-Anne Blow, Jennifer Bailey, Gemma Cousins, Nicole Alston and Jack Stones, who all live locally, we have a wealth of experience and industry knowledge. There is rarely an occasion or situation that may arise that we haven’t faced before and every team member prides themselves in the excellent level of customer service they offer.
We understand that selling your home can be a stressful experience and at Stones Young we pride ourselves in making the process as stress free as possible and are there to help you every step of the way.
From valuation, viewings, negotiating the best price for your property right through conveyancing to exchange of contracts and eventual completion we offer a friendly efficient service taking any pressure off both vendor and purchaser alike. “Service you deserve from people you can trust.”
Whilst some companies have a single point of contact, we believe it is important for all of our team to be aware of the position of each property. This approach ensures clients are not inconvenienced due to a member of staff being out of the office and can be easily updated by any member of our team.
Upon making your decision to sell your property the first step in the process is to find out the current value of your home.
We provide a Free Property Valuation service where we will come to your property at a mutually convenient time and discuss its value and other aspects of a move.
We are open six days a week and open until 5:30 pm on weekday evenings.
All new instructions are also advertised on our facebook page “Stones Young Sales”.
We believe high quality marketing generates the maximum number of viewings. Our brochures and internet marketing show both external and internal photographs of the highest standard. We will forward to you a colour draft brochure for approval prior to print. We always highlight the best features with our well written property descriptions which we feel is essential in showing potential purchasers what your property has to offer.
Floorplans can also be arranged if it is felt this will enhance the marketing of your property.
We prefer to accompany prospective buyers to all viewings. This means we find out what they genuinely think and this honest feedback helps us and the vendor to over come any potential objections. Feedback is always given as soon as we receive it and this gives us the opportunity to discuss frankly the best strategy to getting a house sold. We also give you the option of carrying out viewings yourself if you prefer.
Once we have found a buyer and conducted the normal financial checks, we liaise with the solicitors and mortgage providers to ensure matters proceed with a normal timeframe. We always liaise with other estate agents in any chain to ensure that all the related transactions are proceeding smoothly. Regular updates from us reduce the stress of the move.
Whether you are the landlord of a single property or a seasoned investor, our staff members are here to share their local knowledge and experience to ensure you maximise the return on your property investment.
We have been successfully managing properties since 2008 and currently have a portfolio of properties from over 100 landlords. We are pleased to inform you that we are members of the Ombudsman Scheme, MyDeposits and ARLA (Association of Residential Letting Agents).
Fully Managed Service - 12% inc VAT of monthly rent
Finders only service - from 90% inc VAT of first month's rent
(if an inventory is required for finders only - £102 inc VAT)
Relevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.
Before the tenancy starts (payable to Stones Young) ‘the agent’
Holding deposit: 1 weeks rent
Deposit: 5 weeks rent
During the tenancy (payable to the Agent)
Payment of £50 including VAT if you want to change the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3% over Bank of England base rate
Payment of £10 per key for the reasonably incurred costs for the loss of keys/security devices
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy
Payment for a breach of the tenancy agreement up to the prescribed limit
During the tenancy (payable to the provider) if permitted and applicable
Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Other permitted payments
Any other permitted payments, not included above, under the relevant legislation including contractual damages.
Stones Young is a member of ARLA Property Mark, which is a client money protection scheme, and also a member of The Property Ombudsman Scheme, which is a redress scheme. You can find out more details on the agents website or by contacting the agent directly.
You can view our CMP Certificate here